Choosing the right heat pump brand is one of the most important decisions you’ll make when installing a renewable heating system. The brand affects not just upfront cost but long-term reliability, efficiency ratings, installer availability, and how easy it is to get serviced when something goes wrong ten years down the line.
This guide covers the eight best heat pump brands available in the UK market, focusing on air source heat pumps (the most common type for domestic installations) alongside some ground source options. We’ve assessed each brand on real-world performance, SCOP ratings, UK installer network, product range, and after-sales support.
Contents
- 1 Key Takeaways
- 2 The 8 Best Heat Pump Brands in the UK
- 3 Heat Pump Buying Guide
- 4 Case Study: Replacing an Oil Boiler in a Rural Farmhouse
- 5 Expert Insights From Our Heating Engineers About Heat Pump Brands
- 6 Frequently Asked Questions
- 6.1 Which heat pump brand is best in the UK?
- 6.2 How much does a heat pump cost to install in the UK?
- 6.3 Can a heat pump replace a gas boiler in a UK home?
- 6.4 What is SCOP and why does it matter?
- 6.5 What is the Boiler Upgrade Scheme and who is eligible?
- 6.6 Is a heat pump cheaper to run than a gas boiler?
- 6.7 How long do heat pumps last?
- 7 Summing Up
Key Takeaways
- Mitsubishi Electric and Daikin dominate the UK market for good reason: both offer consistently high SCOP ratings, excellent installer networks, and strong long-term reliability records.
- The Boiler Upgrade Scheme (BUS) currently offers £7,500 towards an air source heat pump installation — applicable to any MCS-certified product from any brand on this list.
- SCOP (Seasonal Coefficient of Performance) is the most useful metric for comparing heat pump efficiency in real UK conditions. Look for SCOP above 3.5 as a minimum; the best units achieve 4.5 or higher.
- Brand matters less than installer quality. A well-specified and correctly installed mid-tier brand will outperform a premium brand installed poorly.
- Ground source heat pumps offer higher efficiency than air source in most conditions but cost significantly more to install. Suitable for properties with adequate land.
- All brands on this list are MCS-certified product manufacturers, meaning installations using their products are eligible for the Boiler Upgrade Scheme grant.
The 8 Best Heat Pump Brands in the UK
1. Mitsubishi Electric (Ecodan)
Mitsubishi Electric’s Ecodan range is the most widely installed residential heat pump system in the UK, and the brand’s dominance is well-earned. Ecodan units are known for their cold-climate performance — many models maintain full heating capacity down to -15°C and can operate at reduced capacity down to -25°C. This matters more than many buyers realise: a heat pump that drops efficiency sharply when temperatures fall below zero is a serious problem in the UK, where cold snaps can last several weeks.
The Ecodan range covers outputs from 5kW to 14kW for standard residential installations, with larger commercial units available. SCOP ratings across the residential range typically fall between 3.8 and 4.5 depending on the model and flow temperature required. The Ecodan R32 Ultraquiet models are among the quietest units on the market, which matters for planning permission compliance and neighbourly relations.
Mitsubishi Electric has invested heavily in UK installer training. The MELCloud smart control system integrates with the units for remote monitoring and control, and the brand’s UK after-sales support is considered best in class by most heating engineers who work across multiple brands. For anyone who wants a safe, thoroughly proven choice backed by the strongest support infrastructure in the industry, Ecodan is the place to start.
Key Specs and Details
- Range: Ecodan R32 (standard and Ultraquiet)
- Output range: 5kW – 14kW (residential), up to 45kW (commercial)
- Typical SCOP: 3.8 – 4.5 (A35/W35 conditions)
- Operating range: down to -25°C
- Refrigerant: R32
- Smart control: MELCloud app
- Warranty: 5 years standard, extendable
- BUS eligible: Yes
2. Daikin (Altherma 3 H)
Daikin is one of the world’s largest HVAC manufacturers and their Altherma 3 H range represents the current state of the art for residential air source heat pumps in the UK. The flagship Altherma 3 H HT (high temperature) variant is notable for being able to produce flow temperatures up to 70°C, which makes it compatible with existing radiator systems without the full radiator replacement that lower-temperature units sometimes require. This is a significant practical advantage for retrofit installations in older UK homes.
SCOP figures for the Altherma 3 H range are consistently strong, with values of 4.0 to 4.9 reported under A35/W35 test conditions. The units use R-32 refrigerant and are available in monobloc and split configurations, covering 4kW to 16kW residential outputs. The outdoor units are compact by class standards and Daikin’s UK installer network is second only to Mitsubishi Electric in depth.
Daikin’s Onecta smart control app is well-regarded and the brand has a strong track record for product longevity — units installed a decade ago are still in active service with minimal issues reported. The only consistent criticism is that Daikin’s pricing tends to sit at the premium end. You pay for the reliability record, but for most buyers the long-term cost of ownership justifies it.
Key Specs and Details
- Range: Altherma 3 H, Altherma 3 H HT (high temperature)
- Output range: 4kW – 16kW (residential)
- Typical SCOP: 4.0 – 4.9 (A35/W35 conditions)
- Max flow temperature: 70°C (HT variant)
- Refrigerant: R-32
- Smart control: Onecta app
- Warranty: 5 years standard
- BUS eligible: Yes
3. Vaillant (aroTHERM plus)
Vaillant is one of the most trusted names in UK domestic heating, and their aroTHERM plus range brings that same reputation into the heat pump market. The aroTHERM plus is notable for consistently achieving ErP A+++ energy ratings and for its smooth integration with Vaillant’s existing ecosystem of controls and hot water cylinders — particularly relevant for homeowners already running Vaillant boiler systems who want a familiar brand throughout.
SCOP values for the aroTHERM plus are genuinely impressive, with third-party testing confirming figures of 4.2 to 5.1 under A35/W35 conditions depending on the model. The range covers 3.5kW to 12kW, suits well-insulated homes particularly well, and integrates neatly with the sensoCOMFORT control system. The units are comparatively quiet and have a clean, unobtrusive external appearance.
Vaillant’s UK installer network is well-developed, and the brand runs a comprehensive training programme. The aroTHERM plus does require good building insulation to perform at its rated efficiency — it’s not the best choice for a draughty Victorian terrace without significant fabric improvements first. But for modern homes or well-retrofitted properties, it’s a strong competitor at the top of the market.
Key Specs and Details
- Range: aroTHERM plus
- Output range: 3.5kW – 12kW
- Typical SCOP: 4.2 – 5.1 (A35/W35 conditions)
- ErP rating: A+++
- Refrigerant: R-290 (propane) on some models; R-32 on others
- Smart control: sensoCOMFORT
- Warranty: 5 years standard, 7 years with registration
- BUS eligible: Yes
4. Viessmann (Vitocal 200-A / 250-A)
Viessmann is a German manufacturer with a long pedigree in high-efficiency heating systems, and the Vitocal range brings that engineering rigour to the UK heat pump market. The Vitocal 200-A is their mainstream residential air source unit, while the Vitocal 250-A represents the premium tier with higher efficiency ratings and more sophisticated controls. Both ranges benefit from Viessmann’s reputation for build quality that regularly outlasts warranty periods by a considerable margin.
SCOP ratings for the Vitocal 200-A typically fall in the 3.9 to 4.3 range, while the 250-A reaches 4.5 to 5.0 on some configurations. Viessmann also offers strong ground source heat pump options through the Vitocal 200-G and 300-G series, which is worth noting for properties where ground loops are viable. The ViCare app provides remote monitoring and control.
The one practical consideration with Viessmann in the UK is installer network depth. Coverage is good in urban areas and across most of England, but can be patchier in rural Scotland, Wales, and Northern Ireland. Always confirm local installer availability before specifying Viessmann on a project. Where installers are available, the after-sales support is consistently rated highly.
Key Specs and Details
- Range: Vitocal 200-A, 250-A (air source); 200-G, 300-G (ground source)
- Output range: 4kW – 16kW (residential air source)
- Typical SCOP: 3.9 – 5.0 depending on model
- Refrigerant: R-32 (air source models)
- Smart control: ViCare app
- Warranty: 5 years standard
- BUS eligible: Yes
5. Nibe (F2040 / F1245)
Nibe is a Swedish manufacturer that dominates the Scandinavian heat pump market and has built a solid presence in the UK. Their F2040 air source and F1245 ground source units are particularly well-regarded for cold-climate performance — which makes sense given Nibe’s origins in Sweden, where reliable operation at very low ambient temperatures is non-negotiable. If you’re in a colder part of the UK or at higher elevation, Nibe deserves particular consideration.
The Nibe approach integrates the heat pump with hot water, ventilation, and solar PV if present through a single control system (NIBE Uplink), which some homeowners find more coherent than mixing components from different brands. The F2040 covers 6kW to 16kW and is available as a split system with the indoor unit containing the hydronic components. SCOP values of 3.8 to 4.4 are typical for UK installations.
Nibe’s UK installer network is smaller than Mitsubishi Electric or Daikin’s, which can affect service response times in some regions. The units also carry a premium price point. But for buyers prioritising whole-home energy integration and cold-climate reliability, Nibe offers a genuinely differentiated product.
Key Specs and Details
- Range: F2040 (air source), F1245 (ground source)
- Output range: 6kW – 16kW (F2040)
- Typical SCOP: 3.8 – 4.4
- Cold-climate rated: to -20°C
- Smart control: NIBE Uplink
- Warranty: 5 years standard
- BUS eligible: Yes
6. Samsung (EHS TDM Plus / ClimateHub)
Samsung’s heat pump range is less well-known than their consumer electronics, but the EHS (Eco Heating System) TDM Plus and ClimateHub units are genuinely competitive products. Samsung’s strength is in their inverter technology, inherited from their extensive air conditioning manufacturing, which produces particularly smooth and efficient part-load operation. The ClimateHub integrates the heat pump with an integral 200-litre hot water cylinder in a single indoor unit, simplifying installation and reducing pipework.
SCOP ratings for the EHS TDM Plus range typically fall in the 3.8 to 4.4 bracket, and the units cover 5kW to 16kW outputs. Samsung offers some of the more competitive pricing at the installer level compared to the European manufacturers, which can make them attractive where budget is a consideration alongside performance. The SmartThings app provides controls and monitoring.
The main caveat is installer network depth: Samsung heat pumps are installed by a smaller pool of specialists than Mitsubishi Electric or Daikin. This isn’t necessarily a problem for initial installation, but it can make finding a servicing engineer more difficult in some areas. Worth checking local availability specifically before committing.
Key Specs and Details
- Range: EHS TDM Plus, ClimateHub
- Output range: 5kW – 16kW
- Typical SCOP: 3.8 – 4.4
- ClimateHub: integrated 200L hot water cylinder
- Refrigerant: R-32
- Smart control: SmartThings app
- Warranty: 5 years standard
- BUS eligible: Yes
7. Worcester Bosch (Greenstore / Heat Pump Range)
Worcester Bosch is the dominant brand in UK domestic boiler installations, and their heat pump range leverages that distribution network and installer familiarity. For homeowners who have always had a Worcester Bosch boiler serviced by a local engineer, the appeal of staying within the same brand ecosystem is understandable — your existing heating contractor may already be trained on the Worcester Bosch heat pump range.
The Worcester Bosch air source range covers 5.5kW to 17kW outputs with SCOP ratings in the 3.5 to 4.1 range. They’re not the highest-efficiency units on this list, but they benefit from the most extensive installer network in the UK. Finding a trained Worcester Bosch heat pump engineer is considerably easier than finding a Nibe or Viessmann specialist in most parts of the country. The brand also offers hybrid heat pump systems — a heat pump paired with a gas boiler — which can be a pragmatic transition solution for homes that aren’t yet ready for full electrification.
If installer availability and long-term serviceability in your area are priorities, and you’re willing to accept slightly lower SCOP figures compared to Mitsubishi Electric or Daikin, Worcester Bosch represents a sensible and practical choice.
Key Specs and Details
- Range: Air Source Heat Pump (monobloc), Hybrid Heat Pump
- Output range: 5.5kW – 17kW
- Typical SCOP: 3.5 – 4.1
- Hybrid option: available (heat pump + gas boiler)
- Refrigerant: R-32
- Warranty: 5 years standard with registered installer
- BUS eligible: Yes
8. Grant (Aerona³)
Grant Engineering is an Irish manufacturer with a strong UK presence, particularly known for oil boilers. Their Aerona³ air source heat pump range is specifically designed and marketed for the UK and Irish rural property market — properties that are off-grid, not connected to mains gas, and often larger and older with higher heat loss figures than modern urban dwellings. This positioning has shaped the product: the Aerona³ is available in larger output sizes (up to 17.5kW) and is specified to work effectively with systems that require higher flow temperatures.
SCOP ratings for the Aerona³ fall in the 3.4 to 4.0 range, which is lower than the top Japanese and European brands. The trade-off is in the larger output sizes, the flexibility to operate at higher flow temperatures for older radiator systems, and the brand’s deep understanding of rural UK heating challenges. Grant’s installer network is particularly strong in rural England, Wales, and Ireland, where other brands’ coverage can be thinner.
For a rural property owner replacing an oil boiler, the Aerona³ is the natural first consideration: same brand, dealer already familiar with the property, designed explicitly for the use case. For urban or new-build installations where SCOP is the primary metric, the Japanese brands are harder to beat.
Key Specs and Details
- Range: Aerona³ R32
- Output range: 6kW – 17.5kW
- Typical SCOP: 3.4 – 4.0
- Target market: rural and off-grid UK properties
- Refrigerant: R-32
- Warranty: 5 years standard
- BUS eligible: Yes
Heat Pump Buying Guide
What Is a Heat Pump?
A heat pump is a heating system that moves thermal energy from one place to another rather than generating it directly through combustion. An air source heat pump extracts heat from the outside air — even at temperatures as low as -15°C or colder — and transfers it into your home’s heating and hot water system. A ground source heat pump does the same thing but draws heat from the ground via buried pipe loops, which provides more stable temperatures year-round.
The efficiency advantage over direct electric heating is substantial. Where a direct electric heater converts 1kWh of electricity into 1kWh of heat, a well-specified heat pump can convert 1kWh of electricity into 3 to 5kWh of heat (depending on conditions). This ratio is expressed as the Coefficient of Performance (COP) in static conditions, or the Seasonal Coefficient of Performance (SCOP) when averaged across a full heating season.
How Do Heat Pumps Work?
The operating principle is the same as a refrigerator or air conditioning unit, but run in the heating direction. A refrigerant fluid circulates through the system, absorbing heat from the outside air (or ground) at low pressure and low temperature, then being compressed to raise both its temperature and pressure. The now-hot refrigerant passes through a heat exchanger where it transfers its heat to the home’s central heating water circuit, then expands again and returns to absorb more heat from outside. The cycle repeats continuously.
Most modern heat pumps for UK domestic use are inverter-driven, meaning the compressor can vary its speed to match the heat demand rather than switching on and off at full power. This modulating behaviour is key to achieving high real-world SCOP figures and is a standard feature across all brands on this list.
Air Source vs Ground Source Heat Pumps
Air source heat pumps (ASHPs) are by far the most common type installed in UK homes. They’re mounted on an external wall or in the garden, require no ground works, and can be installed in one or two days. The disadvantage is that efficiency drops as outside air temperature falls — though modern units handle this much better than older designs.
Ground source heat pumps (GSHPs) extract heat from the ground via horizontal trenches (requiring significant garden area) or vertical boreholes (more expensive to drill but needing less land). Ground temperatures in the UK remain relatively stable at around 10–12°C year-round, giving GSHPs a consistent performance advantage over ASHPs in cold weather. The trade-off is significantly higher installation cost, typically £15,000–£35,000 depending on ground loop type, versus £8,000–£15,000 for a typical ASHP installation before the BUS grant.
The Boiler Upgrade Scheme (BUS)
The Boiler Upgrade Scheme is the UK government’s main financial incentive for heat pump installation. As of 2024–25, the scheme provides a £7,500 grant towards the cost of an air source or ground source heat pump installation. The grant is applied directly by the MCS-certified installer, so you don’t need to claim it yourself — the installer deducts it from their invoice.
Eligibility requirements include: the property must be in England or Wales; the installation must be carried out by an MCS-certified installer using an MCS-certified product; the existing heating system must be fossil fuel (oil, gas, electric storage heaters, or solid fuel); and the property must have a valid EPC that doesn’t recommend loft or cavity wall insulation as outstanding recommendations (or those improvements must have been completed).
MCS Certification and Why It Matters
MCS (Microgeneration Certification Scheme) is the quality standard that governs heat pump installations in the UK. An MCS-certified installation is a prerequisite for claiming the Boiler Upgrade Scheme grant and is also required for the installer’s warranty to be valid in most cases. All eight brands on this list manufacture MCS-certified products. Always use an MCS-certified installer — not just because of the grant, but because it provides assurance that the system design, installation, and commissioning have met a defined quality standard.
Understanding SCOP
SCOP (Seasonal Coefficient of Performance) is the most useful single figure for comparing heat pump efficiency in real UK conditions. It measures the ratio of heat output to electricity input averaged over a full heating season rather than at a single test point. A SCOP of 4.0 means the system delivers 4kWh of heat for every 1kWh of electricity consumed, on average across the year.
SCOP is calculated under standardised European test conditions (typically at A35/W35: average ambient temperature 35°C weighted average, flow temperature 35°C), so figures are comparable between brands. Look for SCOP above 3.5 as a reasonable minimum for UK conditions; figures above 4.0 represent good performance; the best residential units achieve 4.5–5.0. Bear in mind that real-world SCOP can differ from rated SCOP depending on system design, flow temperatures required, and how the controls are set up.
Choosing the Right Output Size
Sizing a heat pump correctly is one of the most important aspects of the installation. An undersized unit will struggle to meet demand in cold weather; an oversized unit will short-cycle (repeatedly switching on and off at partial load), reducing efficiency and increasing wear. The correct output should be determined by a professional heat loss calculation covering the property’s floor area, insulation levels, glazing, and local climate data — not by rule of thumb.
As a rough guide, a well-insulated modern home of 100m² in central England might require 6–8kW. An older poorly-insulated home of the same size might need 10–14kW before fabric improvements. Most installers will carry out a free heat loss assessment as part of their survey.
Case Study: Replacing an Oil Boiler in a Rural Farmhouse
Background
A farmhouse in rural Shropshire, built in the 1970s, had been running on an oil-fired boiler since construction. With oil prices volatile and the boiler approaching end of life, the owners began exploring heat pump options. The property is a four-bedroom detached house of approximately 180m², with cavity wall insulation retrofitted five years prior and loft insulation upgraded at the same time. The heating system used standard panel radiators throughout.
Project Overview
The project brief was to replace the oil boiler with a heat pump that could work with the existing radiator circuits without a full radiator replacement. This ruled out some lower-temperature units and pointed towards brands offering higher flow temperature capability. The £7,500 BUS grant was factored into the budget from the outset. A heat loss calculation estimated peak demand at 11kW, leading to specification of a 12kW unit.
Implementation
A Daikin Altherma 3 H HT was selected for its ability to produce flow temperatures up to 70°C during the coldest periods, allowing the existing radiators to perform adequately without replacement. The installation took two days. The oil tank was decommissioned but retained as a garden feature pending removal. Radiator thermostatic valves were upgraded as part of the same project, and the system was commissioned and certified by an MCS-registered installer.
Results
Heating costs for the first full winter were approximately 40% lower than the previous oil-heated year at equivalent comfort levels, accounting for the difference between electricity and oil prices at that time. The SCOP logged by the Daikin controls averaged 3.4 across the heating season — lower than the unit’s rated figure, reflecting the higher flow temperatures required by the older radiator system. The owners plan to upgrade the largest radiators in the main living areas over the next year, which should improve the seasonal average further. The £7,500 BUS grant brought the net installation cost to approximately £6,200 after accounting for the oil system decommissioning credit.
Expert Insights From Our Heating Engineers About Heat Pump Brands
One of our senior heating engineers with over 18 years of experience designing and installing heat pump systems across the UK offers his assessment:
“The brand debate is real but it’s often overstated. Mitsubishi Electric and Daikin have earned their market position through consistent reliability and the depth of their installer training programmes. If a customer asks me to recommend a brand with no other constraints, I start there. But the honest answer is that a well-designed and correctly commissioned Vaillant or Worcester Bosch will outperform a poorly specified Mitsubishi every time. System design matters more than badge.”
“The SCOP figures quoted by manufacturers are based on standardised test conditions that don’t always reflect UK real-world installations. I’ve seen rated 4.8 SCOP units delivering 3.2 in practice because the flow temperature was set too high or the buffer tank was undersized. When you’re comparing brands, ask your installer to show you logged performance data from similar installations they’ve completed, not just the manufacturer’s data sheet.”
“Ground source is almost always the better long-term investment where the land is available and the budget allows. The performance stability in cold weather is the key advantage. I’ve had ASHP customers ring me in January complaining about their bills, and almost without exception the issue is that the ambient temperature has been unusually low for an extended period. Ground source customers don’t have that problem. The upfront cost is the barrier, and the BUS grant doesn’t fully close the gap — but over a 20-year system life, the numbers usually work in its favour.”
Frequently Asked Questions
Which heat pump brand is best in the UK?
Mitsubishi Electric (Ecodan) and Daikin (Altherma 3 H) are generally considered the top two brands for residential heat pump installations in the UK. Both offer consistently high SCOP ratings, extensive installer networks, and strong long-term reliability records. Vaillant aroTHERM plus is a close third with some of the highest independent efficiency test results available. That said, installer quality and system design have a larger impact on real-world performance than brand choice alone.
How much does a heat pump cost to install in the UK?
A typical residential air source heat pump installation in the UK costs between £8,000 and £15,000 including the unit, installation, and a new hot water cylinder if required. The Boiler Upgrade Scheme provides a £7,500 grant, which brings many installations into the £3,000 to £7,500 net cost range. Ground source heat pump installations are significantly more expensive, typically £15,000 to £35,000 before the grant.
Can a heat pump replace a gas boiler in a UK home?
Yes, in most cases. The main considerations are whether the existing radiators are large enough to work at the lower flow temperatures that maximise heat pump efficiency (typically 35–45°C versus 70–80°C for a gas boiler), and whether the home’s insulation is adequate to keep heat demand manageable. Some heat pumps, including the Daikin Altherma 3 H HT, can produce flow temperatures up to 70°C for compatibility with existing radiators. A heat loss survey by an MCS-certified installer will establish whether the existing system is compatible or what upgrades are needed.
What is SCOP and why does it matter?
SCOP stands for Seasonal Coefficient of Performance. It measures the average ratio of heat output to electricity input across a full heating season. A SCOP of 4.0 means the heat pump delivers 4kWh of heat for every 1kWh of electricity it uses on average. This is the most useful efficiency figure for comparing heat pumps in real UK conditions, as it accounts for performance across a range of temperatures rather than at a single test point. Look for SCOP above 3.5 as a minimum, with the best residential units achieving 4.5 or higher.
What is the Boiler Upgrade Scheme and who is eligible?
The Boiler Upgrade Scheme (BUS) is a UK government grant programme that provides £7,500 towards the cost of installing an air source or ground source heat pump. To be eligible, the property must be in England or Wales, the installation must be carried out by an MCS-certified installer using an MCS-certified product, and the existing heating system must be fossil fuel-based. The property’s EPC must not have outstanding recommendations for loft or cavity wall insulation. The grant is applied directly by the installer — you don’t need to claim it separately.
Is a heat pump cheaper to run than a gas boiler?
It depends on current energy prices and the heat pump’s SCOP. At typical UK energy prices (gas around 6–7p/kWh, electricity around 24–28p/kWh), a heat pump needs a SCOP of roughly 3.5 or above to match gas boiler running costs. Most modern heat pumps in a well-insulated home achieve this comfortably. The economics improve significantly if electricity prices fall relative to gas, or if you have solar PV supplying part of the heat pump’s demand.
How long do heat pumps last?
A well-maintained heat pump from a reputable brand should last 15 to 20 years or more. The compressor is the key component — most manufacturers warranty it for 5 years as standard, with extended warranties available. The main maintenance requirement is an annual service check, broadly similar to a boiler service, covering refrigerant pressure, electrical connections, and filter cleaning. Ground source systems tend to last longer than air source due to having fewer components exposed to the elements.
Summing Up
For most UK homeowners, Mitsubishi Electric Ecodan and Daikin Altherma 3 H represent the safest and most proven choices. Both deliver high real-world efficiency, have the deepest installer networks in the country, and have earned their market-leading positions through consistent performance over many years. Vaillant aroTHERM plus is a strong contender for the highest efficiency ratings, particularly in well-insulated modern homes. Worcester Bosch is the practical choice for anyone who prioritises local installer availability above all else.
Whichever brand you choose, the most important decision is picking an MCS-certified installer who carries out a proper heat loss calculation and designs the system correctly. No brand advantage survives a poor installation.
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